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The operating system for NDIS providers. Built in Australia, hosted in Sydney, audit-ready by default.

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© 2026 Unicare · Built in Australia

// roadmap

Unicare public roadmap

PRD §22 phased roadmap. Customer feedback influences priority — the fastest way to flag a need is via /contact or your account manager. Status reflects today; the changelog carries the running record of what shipped when.

ShippedIn progressPlanned
  1. V0

    Founders' beta

    M0–M3

    Closed beta with 5–10 friendly providers. Core surfaces ship; NDIS Core (Certification Module) only.

    • Participant + worker records
      Full CRUD, soft-delete, audit logs on every mutation, RLS-scoped to the workspace.
    • Drag-and-drop rostering
      Weekly agenda is shipped; drag-drop calendar + Gantt + map views land in V1 GA. Recurring rules + auto-roster from service bookings shipped early.
    • Worker + participant mobile apps (Expo)
      Both apps live with shift detail, clock-in, MAR, incidents, food/IDDSI, safeguards, hazard one-tap, money & property, travel, document vault on the worker side; schedule, plan, goals, documents, sign-off, cancel, family co-access, chat on the participant side.
    • Basic invoicing + Xero
      Invoice generation, claim batches, PACE bulk CSV, Xero/MYOB/KeyPay/Employment Hero exporters.
    • NDIS price guide
      Daily price-guide check cron + versioned Supports Catalogue.
    • Public REST + GraphQL API + webhooks
      v1 REST with full CRUD on 8 resources, OpenAPI spec, GraphQL playground at /api/graphql, signed webhooks with retries.
    • AU hosting + free tier definition
      ap-southeast-2 Supabase, Free tier seeded with 3-participant / 2-worker / 50-shift caps + ABN gate at signup.
  2. V1

    Public GA

    M4–M6

    Open signup. Drag-drop scheduler, full claiming, free Sole Trader tier, Audit Prep Workspace, Compliance Calendar.

    • PACE / NDIS API live
      Subject to Digital Partner approval. Fallback PRODA portal upload is wired today.
    • Bulk claiming + UniScrub v1
      Rule-based scrubber catching 10 common rejection reasons; auto-runs on batch submission, blocks on critical findings.
    • SCHADS engine v0.2
      Inline rate editing, weekly cost rollup on the agenda, broken-shift / sleepover / on-call / km allowances, payroll exporter formats.
    • Audit Prep Workspace + auditor cloud-share
      Per-Practice-Standard evidence pack + signed-URL share with access log + mock-audit run history.
    • Compliance Calendar + Statutory Timer Engine
      AU business-day arithmetic, immutable due dates, multichannel escalation (email + SMS at catastrophic tiers).
    • Drag-drop scheduler + Gantt + Map view
      Largest remaining V1 surface gap.
    • Status + changelog + public roadmap pages
      /status, /developers/changelog, /roadmap. Live probes for DB / REST / GraphQL.
  3. V2

    Differentiation layer

    M7–M12

    AI portfolio rolls out. HIDPA Module 1 + SSC Module 4 ship. Custom forms + custom workflows.

    • UniMatch — AI rostering
      Cost / Fit / Compliance match-score with transparent decomposition. ADR-011.
    • UniScribe — voice-to-note
      Worker dictation → NDIS-compliant progress note with auto-flagging of incidents, falls, medication issues. ADR-011.
    • Unibot — conversational copilot
      Edge-runtime chat + cost tracking + per-tenant kill switch + injection-defense already shipped. Tool-use against workspace data lands here.
    • UniScrub v2 — LLM-assisted
      Adds AI-suggested fixes alongside the v1 deterministic rules. ai_assisted column on findings already shipped.
    • OCR mailbox invoice ingest
      Plan-manager wedge — Brevity has it; we'll ship it as a Pro-tier feature.
    • Plan Management module
      Dedicated workspace for plan-manager customers.
    • HIDPA Module 1
      Bowel, enteral, dysphagia, trach, vent, catheter, subcut, wound, epilepsy. See docs/ndis/v2-backlog/hidpa.md.
    • SSC Module 4
      Specialist Support Coordination — intake, service plan, 8w / mid / 9m progress reports.
    • Custom forms + custom fields + custom workflows
      Form-engine schema is ready; visual builder UX is the remaining lift.
    • ISO 27001 certification
      Annual audit cycle begins.
    • NDIS Digital Partner status
      Apply M3, expect approval ~M12.
  4. V3

    Scale & Enterprise

    M13–M18

    Enterprise readiness, Aged Care, Allied Health, advanced analytics.

    • SSO + SCIM
    • Multi-entity hierarchies
      Franchise / multi-org reporting.
    • Sandbox environments
      Per-customer isolated environments for integration testing.
    • Allied Health module
      HICAPS + Tyro Health.
    • Aged Care
      Support at Home + HCP + CHSP/DEX.
    • Advanced analytics + benchmarks
    • Multi-language worker app
      Mandarin, Vietnamese, Arabic, Hindi.
    • SOC 2 Type I
  5. V4

    Platform expansion

    M19–M24

    Agentic AI surfaces, geographic expansion, residential scope.

    • UniAgents — agentic AI
      Autonomous fill-rate optimisation, autonomous claim re-submission, autonomous compliance monitoring.
    • NZ + UK launch
      EU/UK/NZ data residency unlocks the international market.
    • Aged Care Residential evaluation
    • SOC 2 Type II

Roadmaps are guidance, not contracts — published in good faith and subject to discovery as we ship. We'll update this page when dates move; we won't silently slip them.